Shipping Policy

Thank you for shopping with Suncatcher Crystal (SC). We are committed to delivering your order safely and as quickly as possible.

Processing Time

All orders are processed within 1–2 business days after the order is placed. Orders are not processed or shipped on weekends or holidays.

Estimated Delivery Time

Standard shipping typically delivers orders within 3–5 business days depending on the customer’s location and courier service availability.

Please note that delivery times are estimates and may occasionally be affected by:

• Weather conditions
• Carrier delays
• High order volumes
• Customs or unforeseen circumstances

Expedited Shipping

We also offer expedited shipping options for customers who want faster delivery.

Additional shipping charges will apply for expedited delivery services and will be displayed at checkout where available.

Shipping Confirmation & Tracking

Once your order has been shipped, you may receive a shipping confirmation email along with tracking information, if available.

Damaged or Lost Packages

If your package arrives damaged or if there is an issue with delivery, please contact us as soon as possible with your order details and supporting photos (if applicable).

We will work with you to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Suncatcher Crystal (SC) is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Contact Us

If you have any questions regarding shipping, please contact us:

Suncatcher Crystal (SC)
Email: suncatchercrystal@gmail.com